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Experience HI + AI

Combine your skills with ours to create the ultimate CX.

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Empowered employee

We Define the ‘I’ in Diversity by Empowering Individuality

Thrive in our omni-culture.

Female looking at computer with child

Our Happy Experiences Together Will Make You Feel Right At Home

Achieve that perfect work-life balance with us.

Hands coming together

We Are Built on a Bedrock of Values Just Like You Are

Let’s merge our ideologies.

India’s Best Workplaces for Women 2020

India’s Best Workplaces for Women 2020

Become a part of our family and see for yourself.


Are you a dreamer or a doer?

Everyone dreams of a job that lets you explore your passions and cultivate your talents. At [24]7.ai, you can take advantage of all the opportunities we have for you to come up with ingenious solutions. Through the many varied experiences we have together, we will ensure that you reach your full potential. Just as you have been looking for something new, we have been looking for you.

Our focus

Careers Office India
Shaping Opportunities



Cutting-Edge Technologies



Collaborative Workplace



Highly Motivating Teams



Inclusive Culture




Who We Are

Customer service agents

Our Story

Founded in 2000, [24]7.ai is a global leader in intent-driven Customer Experience solutions. By combining Artificial Intelligence with Human Intelligence, we are substantially improving our customers’ experience. Step-by-step, we are redefining the way that companies interact with consumers.

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Explore [24]7.ai

We want to see your imagination and personality shine through, because we believe that people work best in an all-inclusive culture, where we will offer endless opportunities for you to be innovative.

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Diversity & Inclusion

Inclusion at [24]7.ai is about working together and creating a culture where all voices are valued. Doing our job well requires building a workplace that embraces individuality, encourages different perspectives, and welcomes a range of experiences to boost real innovation, creativity, and strategic problem-solving. 

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Featured jobs

Customer Support Executive (Chat): Bangalore, India

Responding to and resolving customer queries via chat and email.


(0-2 Years Experience)

Customer Support Executive (Chat): Hyderabad India

Responding to and resolving customer queries via chat and email.


(0-2 Years Experience)

Customer Support Executive (Voice): Bangalore, India

Responding to and resolving customer queries via call.


(0-2 Years Experience)

Customer Support Executive (Voice): Hyderabad, India

Responding to and resolving customer queries via call.


(0-2 Years Experience)

In their own words

Maria Joseph Anthony
My journey at [24]7.ai began in 2002, when I joined as an agent. Now, as VP Operations, I am truly grateful for the freedom to learn and grow my talent, as I am empowered to bring in new ideas. My driving factors are leading and facilitating development programs that build leaders, for a better tomorrow.


—Maria Joseph Anthony

Vice President, PMG, Bangalore

Gauri Shankar Vaishnav
What inspires me every day at [24]7.ai is the focus on Customer Service and how the leadership encourages everyone to be limitless. We challenge the status quo and find innovative solutions, always striving to be better. Execution Excellence is the driving force that makes us fine professionals in the industry, and I'm truly grateful to be a part of such an organization.


—Gauri Shankar Vaishnav

Vice President & Center Head, Hyderabad & Shillong

Nina Nair
To me, there is no bigger professional achievement than to help lay down the stepping stones that are critical to the success of the organization. [24]7.ai has provided me with countless opportunities to constantly learn and grow across multiple avenues, and this has helped me hone my skills and execute leadership on a broad scale.


—Nina Nair

Senior Vice President and HRD Head, India and Americas

Kartar Saxena
[24]7.ai has always stayed true to its purpose. Here, everything revolves around customer service. Whether it’s PV Kannan’s blog, LinkedIn posts or Nags’ passionate speeches, everything revolves around customer experience. We’ve expanded in different ways but everything is aligned to our purpose.


—Kartar Saxena

VP & Practice Lead - Strategic Business Group, Global

Namit Jauhari
I joined [24]7.ai in 2007, and have been able to grow into my current role as Center Head because of a very specific driving force - our IJP. 80% of our leaders have grown into their current positions, thanks to the company’s never-ending support and motivation. If there’s one thing I’m proud of [24]7.ai for, it's that it empowers you to explore your skills and talents.


—Namit Jauhari

Vice President and India Head

Joshua Sanath
Spending one-third of my lifetime (12+ years) in [24]7.ai has been the most rewarding and memorable experience for me. Apart from building great relationships with colleagues, the journey is filled with immense learning and growth within the organization.


—Joshua Sanath

Director, Learning and Development, Bangalore


Awards & recognition

See what makes an enterprise-grade customer service chatbot, and why you would want to be a part of the [24]7.ai team.

  • Great Place to Work Certification July 2022 - July 2023

    Great Place to Work® Certification (July 2022 - July 2023)

    The Great Place to Work® certification is one of the most prestigious achievements for any organization worldwide. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking, and planning actions to strengthen their workplace culture.

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  • India’s Best Workplaces for Women 2020

    CCW Excellence Award 2022

    The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.

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  • Best Companies to Work For

    Best Companies to Work For

    [24]7.ai is recognized among India's Best Companies to Work For 2021. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigorous workplace culture assessment process.

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India careers FAQs


Everything you need to know before sending in your application to [24]7.ai India.