In The News

[24]7.ai and KPMG Align to Bring Intent-Driven…

[24]7.ai, a global leader in intent-driven customer engagement solutions, and KPMG LLP, the US audit, tax and advisory…

[24]7.ai and KPMG Align to Bring Intent-Driven…

 [24]7.ai, a global leader in intent-driven customer engagement solutions, and KPMG LLP, the U.S. audit, tax and…

[24]7.ai launches ‘emotional intelligence’ for…

In text-based conversations, its AIVA agent can now tell when a customer is unhappy, so it can offer some consolation…

[24]7.ai Appoints Recognized Sales Transformation…

[24]7.ai, a global leader in intent-driven customer engagement solutions, today announced the appointment of Paul J.…

Why Customer Journey Mapping + Journey Analytics…

Combining customer journey mapping (CJM) with customer journey analytics (CJA) enables companies to track and analyze…

The AI Path to Conversational Commerce

A couple of years ago at the Techonomy conference, Ray Kurzweil—inventor, futurist, and director of engineering for…