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[24]7 Adds AI to Its Name

[24]7, a provider of customer experience solutions, has changed its company name to [24]7.ai to better reflect its…

The 2017 CRM Market Rising Stars: Marchex

In the past few months, Marchex, a Seattle-based mobile advertising analytics company, has seen a tremendous leadership…

Will Amazon Disrupt Your Business Using Your Own…

From its humble beginnings as an online bookstore, Amazon has grown into a tech industry powerhouse, with more than $…

Intelligent Virtual Assistants: Improving, But…

[24]7, provider of intent-driven customer experience applications, rolled out AIVA, its conversational virtual agent…