August 2021 — 7.ai Engagement Cloud™ provides additional rich media support, improved security and privacy features, and intelligent queue management features to the industry's leading Conversational AI platform.
June 2021 — 7.ai Engagement Cloud offers up a new automated personalization feature and expands self-serve capabilities.
April 2021 — 7.ai Engagement Cloud gives more apps the UI and power of SaaS.
September 2020 — SaaS puts the power to control the best customer experiences in your hands.
October 2019 — Add new messaging channels, build models once and deploy to any messaging and speech channel, reduce fraud, and modify intent models without ever having to code.